Dear all,

I am currently working with the trial version of this module and want to make sure that the integration in my portal works.

Well, I experience the following:

- The Userprofil - Profile module can't be configured because everytime I am trying this a time-out occurs.

- The Userprofil Module is so slow. When I call the site with the module, it needs 1-2 minutes after I got the result. In the beginning, with 10 users there where no problems. After a bulk import of additional 4000 user the problems occur.

I really need help and appreciate your answers.
Thanks

Nam

Hi,

So just to clarify - is performance issue is only on the Settings page or when a normal user views a profile?

I am aware of all users being loaded when Settings are changed for admin. I have over 35k of users on PokerDIY but my Settings page is still usuable (it sometimes timesout with an AJAX error when I try to save). It's one of those lines of code from 3 years ago that I knew would cause a headache but never had time to change!

The good news is that it will be fixed in the latest version. Instead of loading a dropdownlist of all possible users there will just be a textbox for the UserID if you want to set the profile to a preset user. This should be out in the next week - let me know if you need it more urgently.

I need to know if this is not a Settings issue though.

apparently it doesn't occur when you want to change settings of the userprofile module. But it occurs in the "userprofile - profile" module.

Just to make it clear - if this only occurs in the settings (hopefully without time out) it is accetable. But the pain is that a normal user (just see his own data) loads all user in the background and this is a show stopper for my page (because of the loading time of nearly 1,5min).

So, interim conclusion:

- admin pages with user drop downlist --> slow

- settings sometimes causes time out (because of long loading time)

- user access page with userprofile module (not the userprofile - profile) has painful loading times as well, because of the unnecessary loading of all users in the background

I create a test site (blank site, only your modules and the 4500 user) - same issue. I thought that my index on the relevant tables were broken and causes these running times but to be honest - 20ms are not that much.

Or do you experience other running times?

But why does nobody have this problem? I read nearly all posts in the forum....

:-(

kr

Nam

Hi Rodney,

thanks for taking care of this problem. I am really looking forward to the new version...

I tried both (Admin /normal user).

Currently, I got a time-out in trying to save a setting in the module "Smart-Thinker - UserProfile - Profile".

The lists shows you the following thing (admin mode) - just an abstract:

I also changed the user ids to "xx"

<td><select name="dnn$ctr452$ModuleSettings$SettingsUserProfile$cmbUser" id="dnn_ctr452_ModuleSettings_SettingsUserProfile_cmbUser" class="NormalTextBox" style="width:300px;">
								<option value="-2">Random User</option>
								<option value="-1">Passed-In UserID</option>
								<option selected="selected" value="-3">Logged On User</option>
								<option value="xx">#rob</option>

<option value="xx">**Anna**</option>
								<option value="xx">*Anna*</option>
								<option value="xx">*Dan*</option>
								<option value="xx">*eva*</option>
								<option value="xx">*Kiki*</option>

Well, nothing suspicious, I guess.

I use some modules on my page like active forums etc. But on the blank site I only had the smart thinker modules and the bulk import module for importing all the users.

Actually, I can also give you host access to my page if this helps to evaluate the error. Furthermore, I can also give you the bulk import module "Bulkuser manager 2" and a source file to import

user to a blank site and than trying to work with smart thinker modules. I promise you will experience the same issues..

Again, looking forward to your answer tomorrow. You know, in Germany it is currently 1:15 a.m - another sleepless night because of DOTNETNUKE issues :-)

best regards,
Nam

Hi Nam,

I've fixed the settings issue (it now uses a textbox for the preset UserID) and have got this thread on my list for the next 2 days. I should have something for you to try on Tues or Wednesday, but rest assured I am lookling at it. I can't imagine why it would read ALL users with a simple view of a single profile -there is no code I know of that does it so I will run Profiler on it later.

Hi Rodney,

thanks for fixing the settings issue.

O.k, here is the answer on your questions:

Admin Mode:

- Long list of users (when drop downlists with users is created) in html source - like mentioned above - (ok I think) -> long loading time, not good but reasonable

User Mode:

- no list of users in the source code, but loading of users in the background anyway (see trace) --> long loading time, not reasonable

I'll send you some screenshots via email later.

thank you very much,

Nam

Smart-Thinker UserProfile version 4.3.14 has now been released and fixes issue 1 and 2.