Hello

I have just installed "Referals" module, however, the user message box is not displaying, instead the user sees a very large " Rich Text Editor" tool bar. The message box is hidden. Only after they fiddle about with the editor do they eventually see the message box, which is very confusing and off putting for the none savvy user.

How to I configure it so that the message box is always displayed.

Thanks

Lynn

rod wrote Hi Lynn, This is because the Toolbar is bigger than the message textbox. Are you using the FTB Editor or the FCK Editor? It should render in the BASIC mode but yours seems to be rendering in HTML mode. You can make this box bigger by editing the ReferralView.ascx file. If you go to this site - how does it look on there? (this is my site - Tell a Friend Page which looks fine on mine)

Hi Rod

Thanks for the reply, I am using the FCK editor, I have selected basic mode but it didn't help and I have currently hidden the Toolbar. 

What section do I need to edit in the ReferralView.ascx file?

Thanks

Lynn

rod wrote Hi Lynn, After looking at your site I have come to the conclusion that you are using a very old version of the Referrals module - can you check your version number please? The latest is 4.3.1 and it was essentially rewritten in this version to allow much better customisation and should solve your problem.

Hi Rod

Yes it seems that I was using an old version (version 1. 00.00) . Thanks for the advice.

Problem solved, I thought.

I uninstalled the old version and installed v 4.3.1 but it would not install:

 StartJob Starting Installation
StartJob Reading files
Failure

ExceptionICSharpCode.SharpZipLib.ZipException: Wrong Local header signature: 0x88B1F at ICSharpCode.SharpZipLib.Zip.ZipInputStream.GetNextEntry() at DotNetNuke.Modules.Admin.ResourceInstaller.PaInstaller.ReadZipStream() at DotNetNuke.Modules.Admin.ResourceInstaller.PaInstaller.Install()

BTW I am using DNN 4.4.0

Thanks

Lynn

Hi Rod

Thanks for your advice.  As suggested, I re-uploaded the module via the "module title link" and I subsequently installed it into my DNN 4.4.0 without a problem

However, as before the message text box was not displaying. But I located the ReferralView file and found the height setting (in this version the height was set  with a value of 100, the older version no height setting displayed ) I increased the value to 600 just to see if it worked.

I am glad to say it is working fine.

Thanks

Lynn