Unable to switch to module settings - Smart-Thinker UserGroups

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Forums DotNetNuke Smart-Thinker U... Unable to switch to module settings

9/18/2007 3:11 PM

	tsafi
15 posts

Unable to switch to module settings (United States)

Hi Rod

I am unable to switch to settings for the modules latest groups and user group, I get the below message.

Error: Module is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(PortalModuleBase ctrlModule, Exception exc) at SmartThinker.DNN.Modules.UserGroup.Settings.LoadSettings() at DotNetNuke.Modules.Admin.Modules.ModuleSettingsPage.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---

Have u had this before, Thanks

Tony

9/19/2007 7:11 PM

	Rodney Joyce
3227 posts
www.DNNDir.com

Re: Unable to switch to module settings (Australia)

Hi Tony,

No, I have not seen this before – it’s strange that it is happening on 2 different pages!

Can you please go to your Event Viewer and copy the full error message here – it may shed some light on it.

It is occasionally a missing setting – ie. It is set once and then something changes and it trys to load the setting and fails – but I was not aware of any outstanding issues.

Thanks
Rodney
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Smart-Thinker DotNetNuke Development Blog

9/22/2007 2:23 PM

	tsafi
15 posts

Re: Unable to switch to module settings (United States)

Hi Rod

It seems that you have had this problem earlier and I was following up on the 6/25 problem
http://www.smart-thinker.com/Support/Forums/tabid/111/forumid/9/threadid/3331/scope/posts/Default.aspx

I checked my 2 problem modules the ID 758 and 759 are not listed in the module settings Table

so I uninstalled the whole user group 7 modules and reinstalled I still cannot access the setting of the 2 modules latest groups and Usergroup but i can add groups etc.

So I uninstalled all your user groups, user profile and events.and reinstalled ( quite a job ) it worked for a while then again it happened and I cannot access the setting for the latest groups.

The error is as follow

FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(PortalModuleBase ctrlModule, Exception exc) at SmartThinker.DNN.Modules.UserGroup.LatestGroupsSettings.LoadSettings() at DotNetNuke.Modules.Admin.Modules.ModuleSettingsPage.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---
Source: