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Please ensure you follow the bug-raising guidelines (e.g. post the full error from your Event Viewer) if you are raising a support call. To request a feature in a module, please use Feature Requests (unless you want to discuss it here in more detail first). If you have an urgent feature that you would like to see in the product then you should consider a Sponsored Enhancement.

 

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  Forums  DotNetNuke  General  Bug-Raising Procedure - Please Read First
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New Post 7/17/2006 7:14 AM
Informative
  Rodney Joyce
2901 posts
www.DNNDir.com
1st Level Poster




Bug-Raising Procedure - Please Read First  (United Kingdom)
Modified By Rodney Joyce  on 4/17/2008 8:06:47 PM)
  1. Please do not email us unless your issue requires personal attention - we cannot answer generic questions.
  2. Search the appropriate Forums for an answer to your question.
  3. If none is found then create post in that Forum with your query, feedback or bug with the information below.


Please enter the following information to make it easier for us and save your time and ours:

  • Module Name and Version Number (from Module Definitions)
  • DotNetNuke Version Number (from Host menu)
  • Exact problem in detail with pasting of related entry from Error Log (Log Viewer) if an error occurred.

 


Thanks
Rodney
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