Hello  Wisam,

Ok, I have been trying to replicate this and have been unable to- I think what it may be related to is the order of actions when configuring the module. For example, the MyEvents module might rely on another view being on a page to set a default for a setting, and if it is not there the settings may be corrupted. This is of course a bug - it should be able to handle this scenario.

Can you please run this SQL script and change ModuleID to the ModuleID of the Settings module that is throwing the error (looks like MyEventSettings).

SELECT *
FROM MODULESETTINGS
WHERE ModuleID = <ModuleID>

and paste the results here.

I think this will reveal a blank value. After this we can change the value (I'll make a note of trying to track down the sequence of actions that causes this).

Hi Wisam,

Hmm - that is not what I was expecting - it seems ok. There is the slight chance that TabID 84 and ModuleID 447 do not exist, hence the error.

To get this fixed as soon as poss, can you run the following script - it will delete all settings for ModuleID 449 (double check before executing please!)

DELETE FROM MODULESETTINGS
WHERE ModuleID = 449

Then when you load up the settings it will use the defaults again and you can reset them. I am hoping this will fix the problem...

Hi Rodney,

I ran the SQL script and cleared the cache but the issue is still there (the same error shows up when I click on Settings). Any other thoughts or ideas?

Thanks.

I think I am seeing the same thing.  On the Smart-Thinker - Event module (which would be on the "My Events" page per the help file), when I click on "Settings" icon, I receive the message "An error has occurred. Error: Module is currently unavailable."

Also, when I click on an Event hyperlink in this module, it returns me to the blank homepage (as opposed to opening the event - as the "Upcoming Events" hyperlink does).

I have looked in as many places as I can find for online info for these symptoms/errors, but I can't find anything.  Any help is greatly appreciated.

Here's the full Event Viewer entry:

ModuleId: 400
ModuleDefId: -1
FriendlyName: Module
ModuleControlSource: Admin/Modules/ModuleSettings.ascx
AssemblyVersion: 04.05.03
PortalID: 0
PortalName:
UserID: 1
UserName:
ActiveTabID: 57
ActiveTabName: My Events
RawURL: /MyEvents/tabid/57/ctl/Module/ModuleId/400/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; InfoPath.2)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID:
InnerException: Object reference not set to an instance of an object.
FileName: C:\DNN\Source\Library\Components\Exceptions\Exceptions.vb
FileLineNumber: 121
FileColumnNumber: 13
Method: DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(PortalModuleBase ctrlModule, Exception exc) in C:\DNN\Source\Library\Components\Exceptions\Exceptions.vb:line 121 at SmartThinker.DNN.Modules.Events.MyEventsSettings.LoadSettings() at DotNetNuke.Modules.Admin.Modules.ModuleSettingsPage.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---
Source:
Server Name: EXDNNWEB

Here are the results from our SQL Queries:

1) SELECT     ModuleID, ModuleDefID, ModuleTitle, AllTabs, IsDeleted, InheritViewPermissions, Header, Footer, StartDate, EndDate, PortalID

FROM         Modules

WHERE     (ModuleTitle = 'Smart-Thinker - Event')

396	121	Smart-Thinker - Event	False	True	True	NULL	NULL	NULL	NULL	0
403	121	Smart-Thinker - Event	False	True	True	NULL	NULL	NULL	NULL	0
400	121	Smart-Thinker - Event	False	False	True	NULL	NULL	NULL	NULL	0
NULL	NULL	NULL	NULL	NULL	NULL	NULL	NULL	NULL	NULL	NULL

 2)

SELECT     ModuleID, SettingName, SettingValue

FROM         ModuleSettings

WHERE     (ModuleID = 400)

400	AddUserAddToEventsTabID	-1
400	AddUserAddToGroupsTabID	-1
400	AddUserAddToLeaguesTabID	-1
400	AddUserColsPerProfileView	5
400	AddUserDefaultMode	-1
400	AddUserLinkToUserProfile	54
400	AddUserMemberItemTemplate	<span class="ITDisplayName">[DISPLAYNAME]</span> [USERONLINEIMAGE]<br /><a href="[STUSERPROFILEURL]">[PROFILEIMAGE]</a><br />
400	AddUserMemberItemTemplate2
400	AddUserMemberItemTemplate3
400	AddUserMemberItemTemplate4
400	AddUserMemberItemTemplate5
400	AddUserMemberItemTemplate6
400	AddUserMemberListTemplate	[DISPLAYNAME][FULLNAME][*C*Country]
400	AddUserPrivateMessagesTabID	-1
400	AddUserProfileCacheSeconds	120
400	AddUserRecordsPerPage	10
400	AddUserRoleIDFilterList	1
400	AddUserSearchProperties	[AllUsers][DisplayName][UserName][Email][Prefix][FirstName][MiddleName][LastName][Suffix][Unit][Street][City][Region][Country][PostalCode][Telephone][Cell][Fax][Website][IM][Biography][TimeZone][PreferredLocale]
400	AddUserShowAlphaFilter	-1
400	AddUserShowModeSelect	1
400	AddUserShowOnlineFilter	1